Privacy Policy

Last updated: January 1, 2025

1. Introduction

Urban Insight Group (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services.

2. Information We Collect

We may collect the following types of information:

  • Contact information you provide when filling out our contact form, including your name, email address, phone number, and organization.
  • Project inquiry details you share when describing your project, including budget range, project type, and message content.
  • Usage data collected automatically when you visit our website, including IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide information about our services
  • Evaluate whether your project is a potential fit for our practice
  • Improve our website and understand how visitors engage with our content
  • Send relevant updates or newsletters if you have opted in to receive them
  • Comply with applicable legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements. We may also disclose information when required by law or to protect the rights, property, or safety of Urban Insight Group or others.

5. Data Retention

We retain contact form submissions and inquiry data for up to three years, or longer if required for an ongoing business relationship. Website analytics data is retained in aggregate form. You may request deletion of your personal data at any time by contacting us.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse cookies, though some features of the site may not function properly as a result.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data
  • The right to opt out of marketing communications

To exercise these rights, please contact us at privacy@urbaninsightgroup.com.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Urban Insight Group
240 Kent Street, Suite 400
Boston, MA 02101
privacy@urbaninsightgroup.com